Want to be the champion of customer interactions? You've got to EARN it with Practis!

Why You're Here

This program helps both new and experienced team members build confidence and consistency. The goal: Practice customer conversations before facing real situations.

✅ Practice 24/7 on your schedule
✅ Build confidence safely
✅ Private practice, no pressure
✅ Step-by-step growth through guided practice

What You'll Learn

Making a Strong First Impression 👋
Greet customers and guide them through what to expect

Presenting With Confidence 💪
Walk through estimates clearly without being pushy

Handling Objections 🎯
Practice responses to "too expensive" and "I can do it myself"

Delivering a 5-Star Experience ⭐
Build rapport and leave customers impressed

Who Is This For?

For both new hires and veterans

Training Flow

Practis Sets → Scrimmage AI

Training Schedule

Your own pace

Need Help?

Andrea Nestor (Team Lead)
Victor Lori (Team Lead)
Lisa Ewing (Account Lead for Practis)
Practis Support (Tech Issues)

HOW IT WORKS

Your Path to Customer Confidence

Create Practis Account

Check your inbox (and spam) for your Practis invite. Follow the steps and download the app to start training.

Start Your First Scrimmage AI With Jackie

Open the app and run a quick roleplay with Jackie. This first scrimmage sets your baseline and helps you get comfortable before moving on.

Learn the Customer Visit Flow

Work through 🚛 T[TTM] The Visit: Haul Away covering real situations you'll face every day:
— My friends will help me do it cheaper
— That's too expensive
— We're not ready yet

Scrimmage AI Again

After you finish your PSET, run another Scrimmage AI session with Jackie.You’ll put your new skills to work and see how much stronger your delivery has become.

How to Use Scrimmage AI

Follow these steps after completing assigned Practis Sets

Complete PSETs, then tap Scrimmage AI at the bottom of your screen.

Tap the Talk button to talk with Customer AI and get instant feedback. On Android, you’ll see the Call via Mobile button and the experience is the same.

Check the Logs tab to read your feedback and listen to recordings.

Need a hand getting started? Reach out Practis Support.

Why It's Worth It

Even experienced teams face tough jobs. Practis helps you get ready before every visit.

Without Practice

❌ Learn by trial and error on real jobs

❌ Hard to fix weak spots between visits

❌ Lose confidence after tough objections

❌ Fumble when customers say "too expensive"

❌ Takes longer to improve

With Practis

✅ Build confidence before real visits

✅ Strengthen weak spots through repetition

✅ Handle tough objections with proven responses

✅ Confidently handle any objection or situation

✅ Be ready for any customer situation