Customer Success Stories

I've implemented Practis at two companies and would recommend it to any of my peers, especially those with distributed sales teams. With Practis we were able to improve our onboarding process, increase skills transparency and rapidly deploy new promotional messaging to our teams in the field. We saw a 30% improvement in weekly sales. We were also able to greatly improve our new hire retention through improving onboarding support and ensuring early success.

Support-related requests rarely go past a few hours. They are handled quickly and efficiently. This is the most responsive customer service I have ever experienced. They are super responsive and super accurate. There are never any issues.

A high-potential technician had shifted to sales but was struggling to hit his close rates. He immediately improved to a 67% higher close rate within 2 months of using the Practis App.

Practis allows us to drive certain behaviors that result in greater confidence, better reaction times and overall improvement in skill sets.

Practis helps me in the way of repetition, to kind of work through my words and know what I'm going to say. So when I'm in front of a customer, I feel confident in my responses. It's through repetition that I always have those answers ready to fire off.

Integrating Practis into our Customer Experience Center boosted our Quality scores from 72% to 87% within a year. Regular role-playing exercises during weekly coaching sessions have significantly improved team performance.

I've heard absolutely nothing but positive things from it. They're creating habits that they don't realize they have until a question comes up from a customer that they then feel confident enough to answer it because they've practiced it. As a region we've excelled. We've grown leaps and bounds in our market share.

We put a new hire on Practis for 1 week. The next week she had 3 times as many sales as our typical new hire.

I've implemented Practis at two companies and would recommend it to any of my peers, especially those with distributed sales teams. With Practis we were able to improve our onboarding process, increase skills transparency and rapidly deploy new promotional messaging to our teams in the field. We saw a 30% improvement in weekly sales. We were also able to greatly improve our new hire retention through improving onboarding support and ensuring early success.

Support-related requests rarely go past a few hours. They are handled quickly and efficiently. This is the most responsive customer service I have ever experienced. They are super responsive and super accurate. There are never any issues.

A high-potential technician had shifted to sales but was struggling to hit his close rates. He immediately improved to a 67% higher close rate within 2 months of using the Practis App.

Practis allows us to drive certain behaviors that result in greater confidence, better reaction times and overall improvement in skill sets.

Practis helps me in the way of repetition, to kind of work through my words and know what I'm going to say. So when I'm in front of a customer, I feel confident in my responses. It's through repetition that I always have those answers ready to fire off.

Integrating Practis into our Customer Experience Center boosted our Quality scores from 72% to 87% within a year. Regular role-playing exercises during weekly coaching sessions have significantly improved team performance.

I've heard absolutely nothing but positive things from it. They're creating habits that they don't realize they have until a question comes up from a customer that they then feel confident enough to answer it because they've practiced it. As a region we've excelled. We've grown leaps and bounds in our market share.

We put a new hire on Practis for 1 week. The next week she had 3 times as many sales as our typical new hire.