Scrimmage ai included
AI-Powered Sales Training

Mastering the Art of Sales Conversations with Confidence in Every Call

About Training

This training is designed for You Move Me call center professionals to refine their skills in customer engagement, objection handling, and closing sales. Through real-time sales simulations, you’ll engage in realistic scenarios to build confidence and master techniques in a risk-free environment.

Our Goal

To equip You Move Me call center agents with the tools, confidence, and strategies to deliver exceptional customer experiences, increase booking rates, and strengthen trust in our brand.

Outcomes

— Start professional, engaging conversations with customers.
— Handle objections and cancellations with confidence.
— Highlight You Move Me’s unique value to customers.
— Guide customers through a seamless booking process.
— Close sales with tailored solutions and build lasting trust.
Training Sequence
Practis followed by Scrimmage AI
Elevate Your Sales Game
Become a top-performing sales professional by mastering essential strategies and techniques.
What if you had the skills and confidence to close every deal while ensuring an exceptional moving experience for your customers? Is this training your key to success?

Absolutely! This training helps you become a top-performing sales expert for You Move Me. You’ll learn essential techniques to connect with customers, overcome objections, and showcase why You Move Me is the best choice for their moving needs. For example, when faced with “Can you just send me the estimate?” you’ll confidently respond:"Absolutely, I can send that over. But before I do, can we make sure this move will meet your needs perfectly? Let’s talk about how we can make your move seamless."

With hands-on practice and AI-powered simulations, you’ll master pitching, handling objections, closing deals, and delivering results with confidence. Whether you’re experienced or new, this training provides the tools to exceed your targets and thrive in the competitive moving industry. Unlock the skills that set top sales professionals apart and start building your success today.

Sales Skills You’ll Master
Making the Right First Impression
Develop professional greetings, engaging icebreakers, and rapport-building techniques to ensure a strong start to every customer conversation.
Handling Objections and Rebuttals
Master techniques to turn objections like "I need to talk to the decision-maker" or "Can you just send me the estimate?" into opportunities to reinforce value and secure customer trust.
Handling Cancellations with Confidence
Master strategies to turn cancellation requests into saved bookings by addressing concerns, rebuilding trust, and presenting alternative solutions.
Showcasing Unique Value
Highlight the unique advantages of You Move Me’s services, such as trained crews, comprehensive home protection, and stress-free moving experiences, to create a compelling value proposition.
Closing Deals with Confidence
Learn strategies to finalize bookings with urgency, tailored offers, and transparent pricing, ensuring customer commitment while building trust.
Refining Sales Techniques with Customer AI
A lot of real-time sales simulations with Customer AI to master pitching, objections, and booking processes.
YOUR PRACTIS Sales Gym
Repetition and AI Simulation for Sales Success
Experience Practis's new approach to sales training, combining repetition with realistic AI sales conversations.
1

Install Practis

Follow the instructions in your invitation to set up your Practis account and begin training. The Practis app is your all-in-one learning hub, ready to help you excel in selling You Move Me services.

Master with Practis

Build your sales muscle by completing all assigned learning and practice materials in the Practis app. Through repetition, you'll master messaging, gain confidence, and excel in engaging and closing sales with customers.

2
3

Talk to Customer AI

Upon completing the learning materials, test your skills by selling You Move Me services through real-time sales simulations with Customer AI. Use the feedback provided to refine your techniques and enhance your ability to close sales. To get started, check out this demo call.

Scrimmage AI Demo
Experience the Customer AI
Watch demos of real-time sales conversations with Customer AI, then try it yourself in training.
Employee Voices
What Professionals Say About Practis
For privacy purposes, all names have been anonymized.

Practis and Customer AI have been awesome! The tool has helped me sharpen my skills and the coaching has given me new ideas. I feel way more confident in the field now.

— Sales Representatives

Practis has been amazing! It's helped me sharpen my skills, close more deals, and become a better communicator. It's a versatile tool that's helped me unlock my full potential.

— Sales Representatives

Practis has totally changed how my team does role-playing! It gives us a real structure for handling customer conversations and concerns, which is huge. It's been a game changer.

— Sales Representatives
Q&A
You ask. We answer.
Can you explain the learning process in more detail?
How will the AI Customer simulations help me improve my skills?
Will my peers have access to all my practice recordings?
What are the requirements to use Practis?
I'm really busy and don't have much time for training. How can I fit Practis into my workday?
Need help with Practis or the course?