Mastering the Art of Sales Conversations with Confidence in Every Call
AI-Powered Sales Training
What This Training Is About
This training is designed for You Move Me call center professionals to refine their skills in customer engagement, objection handling, and closing sales. Through real-time sales simulations, you'll engage in realistic scenarios to build confidence and master techniques in a risk-free environment.
Our Goal
To equip You Move Me call center agents with the tools, confidence, and strategies to deliver exceptional customer experiences, increase booking rates, and strengthen trust in our brand.
What You'll Achieve
- Start professional, engaging conversations with customers.
- Handle objections and cancellations with confidence.
- Highlight You Move Me's unique value to customers.
- Guide customers through a seamless booking process.
- Close sales with tailored solutions and build lasting trust.
Training Details
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Practis SupportElevate Your Sales Game
Become a top-performing sales professional by mastering essential strategies and techniques.
What if you had the skills and confidence to close every deal while ensuring an exceptional moving experience for your customers? Is this training your key to success?
Absolutely! This training helps you become a top-performing sales expert for You Move Me. You'll learn essential techniques to connect with customers, overcome objections, and showcase why You Move Me is the best choice for their moving needs.
For example, when faced with 'Can you just send me the estimate?' you'll confidently respond: 'Absolutely, I can send that over. But before I do, can we make sure this move will meet your needs perfectly? Let's talk about how we can make your move seamless.'
With hands-on practice and AI-powered simulations, you'll master pitching, handling objections, closing deals, and delivering results with confidence.
Master These Core Skills
Making the Right First Impression
Develop professional greetings, engaging icebreakers, and rapport-building techniques to ensure a strong start to every customer conversation.
Handling Objections and Rebuttals
Master techniques to turn objections like 'I need to talk to the decision-maker' or 'Can you just send me the estimate?' into opportunities to reinforce value and secure customer trust.
Handling Cancellations with Confidence
Master strategies to turn cancellation requests into saved bookings by addressing concerns, rebuilding trust, and presenting alternative solutions.
Showcasing Unique Value
Highlight the unique advantages of You Move Me's services, such as trained crews, comprehensive home protection, and stress-free moving experiences.
Closing Deals with Confidence
Learn strategies to finalize bookings with urgency, tailored offers, and transparent pricing, ensuring customer commitment while building trust.
Refining Sales Techniques with Customer AI
Practice real-time sales simulations with Customer AI to master pitching, objections, and booking processes.
YOUR PRACTIS Sales Gym
Repetition and AI Simulation for Sales Success
Experience the Customer AI
Watch demos of real-time sales conversations with Customer AI, then try it yourself in training.
What Professionals Say About Practis
Practis and Customer AI have been awesome! The tool has helped me sharpen my skills and the coaching has given me new ideas. I feel way more confident in the field now.
Practis has been amazing! It's helped me sharpen my skills, close more deals, and become a better communicator. It's a versatile tool that's helped me unlock my full potential.
Practis has totally changed how my team does role-playing! It gives us a real structure for handling customer conversations and concerns, which is huge. It's been a game changer.
Frequently Asked Questions
01 Can you explain the learning process in more detail?
The learning process builds confidence through practice and realistic simulation. Start by practicing scenarios, then test your skills in real-time conversations with a Customer AI. It's like talking to a real person, so you can't just read from a script! You'll get valuable feedback to improve. With practice, you'll be ready to handle any customer interaction in real life. If you fail a Scrimmage AI session, it's recommended to practice the relevant scenario a few more times and then retry the Scrimmage AI.
02 How will the AI Customer simulations help me improve my skills?
The AI Customer provides a safe and realistic environment to practice your communication and negotiation skills. You'll receive instant feedback and can refine your approach through repetition, building confidence for real-world interactions.
03 Will my peers have access to all my practice recordings?
No, Practis prioritizes your privacy and learning. Your practice recordings are kept confidential and won't be shared with your peers. However, your Accuracy Test and Scrimmage AI sessions may be reviewed by your manager(s) for performance evaluation purposes.
04 What are the requirements to use Practis?
There are no special requirements other than needing an iOS or Android device to install the Practis app.
05 I'm really busy and don't have much time for training. How can I fit Practis into my workday?
We understand that time is valuable, so Practis is designed to be flexible and fit into your busy schedule. You can practice anytime, anywhere, from your mobile device, eliminating the need to be tied to a PC or spend hours training. We recommend practicing scenarios until you feel confident, then moving on to Scrimmage AI. This allows you to make the most of your time and improve your skills even on your busiest days.
06 Need help with Practis or the training?
If you have any difficulties, questions, or other requests about the training, don't hesitate to reach out for assistance. You can contact Practis Support. We're here to help you succeed!
Practice in private.
Perform in public.
Give your team the confidence to win every conversation.