Check your inbox (and spam) for your Practis invite. Follow the steps and download the app to start training.
Practice the 📞Commercial – Appointment Setting Sales Flow step by step.
You'll go through each scenario multiple times until every response comes naturally.

You've completed your Practis Set! Now you can practice real customer scenarios with Jack.
First, listen to Michael's demo, one of your peers, with AI Coach, Jackie to see how it's done, then go ahead.
Follow these steps after completing assigned Practis Sets.

Complete PSETs, then tap Scrimmage AI at the bottom of your screen.

Tap the Talk button to talk with Customer AI and get instant feedback.

Check the Logs tab to read your feedback and listen to recordings.
Need a hand getting started? Reach out Practis Support.
Yes, this training is mandatory. But Practis gives you an easier way to learn it with focused effort.
It's helped me with having the right verbiage and knowing when to tell customers what. Even if they throw objections at me, it has helped me feel more confident in overcoming them. I feel I’ve gotten better at my closing pitches.
We put a new hire on Practis for one week. The next week, she closed 2x more sales than the average new hire. When I want better results, I put reps on Practis.
The learning process builds confidence through practice and realistic simulation. Start by practicing scenarios, then test your skills in real-time conversations with a Customer AI. It's like talking to a real person, so you can't just read from a script! You'll get valuable feedback to improve. With practice, you'll be ready to handle any customer interaction in real life. If you fail a Scrimmage AI session, it's recommended to practice the relevant scenario a few more times and then retry the Scrimmage AI.
The AI Customer provides a safe and realistic environment to practice your communication and negotiation skills. You'll receive instant feedback and can refine your approach through repetition, building confidence for real-world interactions. See it in action: watch a demo conversation with our AI Customer.
No, Practis prioritizes your privacy and learning. Your practice recordings are kept confidential and won't be shared with your peers. However, your Accuracy Test and Scrimmage AI sessions may be reviewed by your manager(s) for performance evaluation purposes.
We understand that time is valuable, so Practis is designed to be flexible and fit into your busy schedule. You can practice anytime, anywhere, from your mobile device, eliminating the need to be tied to a PC or spend hours training. We recommend practicing scenarios until you feel confident, then moving on to Scrimmage AI. This allows you to make the most of your time and improve your skills even on your busiest days.
If you have any difficulties, questions, or other requests about the training, don't hesitate to reach out for assistance:
Erika Black or Practis Support.