From Doorbell to Deal: How to Lead Every Home Visit with Confidence
What This Training Is About
Whether you're getting started at CPI or looking to sharpen your walkthrough and objection skills, this training helps you level up fast. It's built around real CPI visits--from how to open the conversation to guiding homeowners toward meaningful protection.
What to Expect
This is hands-on training--you'll apply what you learn right away using real CPI language and field-tested talk tracks. Practice walkthroughs, handle objections, and get instant feedback.
Master These Core Skills
Start Conversations with Confidence
Open every visit strong with a professional approach.
Guide Homeowners Through a Walkthrough
Lead a full security walkthrough step by step.
Handle Common Objections
Overcome hesitation with credibility and empathy.
Build Trust and Close with Confidence
Turn conversations into commitments.
Recommend the Right Protection
Match the right solution to each home's needs.
Perfect Your Pitch
Practice before meeting real customers.
Put in the Reps. See the Results.
Ready to Train? Here's What to Do Next
How to Use Scrimmage AI
Follow these steps after completing assigned Practis Sets.
Open Scrimmage AI
Complete your PSET, then tap Scrimmage AI at the bottom of your screen.
Talk to Customer AI
Tap the Talk button to talk with Customer AI and get instant feedback.
Review Your Feedback
Check the Logs tab to read your feedback and listen to recordings.
Need a hand getting started? Reach out to Practis Support.
What Professionals Say About Practis
It's helped me with having the right verbiage and knowing when to tell customers what. Even if they throw objections at me, it has helped me feel more confident in overcoming them.
I loved being able to practice with Jackie. It played a huge role in getting me ready to talk to real customers and handle objections with more confidence.
Frequently Asked Questions
01 Can you explain the learning process in more detail?
The learning process builds confidence through practice and realistic simulation. Start by practicing scenarios, then test your skills in real-time conversations with a Customer AI. It's like talking to a real person, so you can't just read from a script! You'll get valuable feedback to improve. With practice, you'll be ready to handle any customer interaction in real life. If you fail a Scrimmage AI session, it's recommended to practice the relevant scenario a few more times and then retry the Scrimmage AI.
02 How will the AI Customer simulations help me improve my skills?
The AI Customer provides a safe and realistic environment to practice your communication and negotiation skills. You'll receive instant feedback and can refine your approach through repetition, building confidence for real-world interactions.
03 Will my peers have access to all my practice recordings?
No, Practis prioritizes your privacy and learning. Your practice recordings are kept confidential and won't be shared with your peers. However, your Accuracy Test and Scrimmage AI sessions may be reviewed by your manager(s) for performance evaluation purposes.
04 What are the requirements to use Practis?
There are no special requirements other than needing an iOS or Android device to install the Practis app.
05 I'm really busy and don't have much time for training. How can I fit Practis into my workday?
We understand that time is valuable, so Practis is designed to be flexible and fit into your busy schedule. You can practice anytime, anywhere, from your mobile device, eliminating the need to be tied to a PC or spend hours training. We recommend practicing scenarios until you feel confident, then moving on to Scrimmage AI. This allows you to make the most of your time and improve your skills even on your busiest days.
06 Need help with Practis or the training?
If you have any difficulties, questions, or other requests about the training, don't hesitate to reach out for assistance. You can contact Practis Support. We're here to help you succeed!
Practice in private.
Perform in public.
Give your team the confidence to win every conversation.