Roleplays Included

Handle Every Call with Confidence, Every Time

Confident Calls Start Here

About Training

What This Training Is About

This training gives you a safe place to practice the calls that matter most, whether you're new or experienced.

What You'll Learn

Perfect the greeting, guide the discovery, sharpen objection handling, close with confidence, and elevate your natural delivery.

Training Details

Training Flow Practis Sets followed by Scrimmage AI
Audience Tenured Team
Schedule Your Own Pace
What You'll Learn

Master These Core Skills

01

Perfect the Greeting

Start every call the right way with a warm, professional opening.

02

Guide the Discovery

Ask the right questions to uncover what the customer really needs.

03

Sharpen Objection Handling

From 'too expensive' to 'I'll call a charity' -- know exactly what to say.

04

Close with Confidence

Turn hesitation into a booked job with proven responses.

05

Elevate Your Natural Delivery

Practice until the words feel like your own, not just a script.

How It Works

Here's What to Do Next

1
Step 1

Create Practis Account

Check your inbox (and spam) for your Practis invite.

2
Step 2

Complete Your Practis Sets

Work through the two call Practis sets: Inbound Call Flow and Objection Handling.

3
Step 3

Step Into a Roleplay

Practice real customer calls with Scrimmage AI. Build confidence before you take your next call.

Why It Matters

Why It's Worth It

Even experienced reps face tough calls. This training gives you a safe place to sharpen your skills.

Without Practice
With Practis
Hard to sharpen weak spots between live calls
Reinforce confidence on every call
Easy to fall back on habits that don't work
Refresh the full call flow
Objections still throw you off
Handle tough objections with proven responses
Confidence plateaus
Keep improving through targeted repetition
Missed chances to improve
Make adjustments safely before facing customers
Testimonials

What Professionals Say About Practis

Practis has helped me become a top performer!

Louis R. Truck Team Member

I absolutely like Customer AI and the ability to practice with real-time sales simulations.

Robert H. Truck Team Member

Practis and Customer AI have been awesome! The tool has helped me sharpen my skills.

Timothy M. Truck Team Member
Q&A

Frequently Asked Questions

01 Can you explain the learning process in more detail?

The learning process builds confidence through practice and realistic simulation. Start by practicing scenarios, then test your skills in real-time conversations with a Customer AI. It's like talking to a real person, so you can't just read from a script! You'll get valuable feedback to improve. With practice, you'll be ready to handle any customer interaction in real life. If you fail a Scrimmage AI session, it's recommended to practice the relevant scenario a few more times and then retry the Scrimmage AI.

02 How will the AI Customer simulations help me improve my skills?

The AI Customer provides a safe and realistic environment to practice your communication and negotiation skills. You'll receive instant feedback and can refine your approach through repetition, building confidence for real-world interactions.

03 Will my peers have access to all my practice recordings?

No, Practis prioritizes your privacy and learning. Your practice recordings are kept confidential and won't be shared with your peers. However, your Accuracy Test and Scrimmage AI sessions may be reviewed by your manager(s) for performance evaluation purposes.

04 What are the requirements to use Practis?

There are no special requirements other than needing an iOS or Android device to install the Practis app.

05 I'm really busy and don't have much time for training. How can I fit Practis into my workday?

We understand that time is valuable, so Practis is designed to be flexible and fit into your busy schedule. You can practice anytime, anywhere, from your mobile device, eliminating the need to be tied to a PC or spend hours training. We recommend practicing scenarios until you feel confident, then moving on to Scrimmage AI. This allows you to make the most of your time and improve your skills even on your busiest days.

06 Need help with Practis or the training?

If you have any difficulties, questions, or other requests about the training, don't hesitate to reach out for assistance. You can contact Jason Quinn, Charlie Strazzeri, Lisa Ewing, Practis Support. We're here to help you succeed!

See It in Action

Practice in private.
Perform in public.

Give your team the confidence to win every conversation.