Handle Every Call with Confidence, Every Time

Why You're Here

This training gives you a safe place to practice the calls that matter most, whether you’re new or experienced.

✅ Practice 24/7 on your schedule
✅ Build confidence safely
✅ Private practice, no pressure
✅ Step-by-step growth through guided practice

What You'll Learn

Perfect the Greeting 👋
Start every call the right way with a warm, professional opening

Guide the Discovery 🔍
Ask the right questions to uncover what the customer really needs

Sharpen Objection Handling 🛠️
From “too expensive” to “I’ll call a charity” — know exactly what to say

Close with Confidence ✅
Turn hesitation into a booked job with proven responses

Elevate Your Natural Delivery 🎭
Practice until the words feel like your own, not just a script

Who Is This For?

Tenured team

Training Flow

Practis Sets → Scrimmage AI

Training Schedule

Your own pace

Leadership Reviews

Completion status & time spent tracked

Need Help?

Jason Quinn (Account Lead for 1-800-GOT-JUNK?)
Charlie Strazzeri (Account Lead for 1-800-GOT-JUNK?)
Lisa Ewing (Account Lead for Practis)
Practis Support (Tech Issues)

HOW IT WORKS

Your Path to Confident Calls

Create Practis Account

Check your inbox for your Practis invite. Download the app and get started.

Complete Your Practis Sets

Work through the two call Practis sets:
• Inbound Call Flow 📞
• Objection Handling 💬

Finish both sets, then you’re ready for a live roleplay with Scrimmage AI.

Step Into a Roleplay

Practice real customer calls with Scrimmage AI. Build confidence before you take your first call.

Listen to a Roleplay

Why It’s Worth It

Even experienced reps face tough calls. This training gives you a safe place to sharpen your skills.

Without Practice

❌ Hard to sharpen weak spots between live calls

❌ Easy to fall back on habits that don’t work

❌ Objections still throw you off track

❌ Confidence plateaus over time

❌ Missed chances to improve go unnoticed

With Practis

✅ Reinforce confidence on every call

✅ Refresh the full call flow when needed

✅ Handle tough objections with proven responses

✅ Keep improving through targeted repetition

✅ Make adjustments safely before facing customers

Scrimmage AI Demo

Listen to a Roleplay

Practis has helped me become a top performer! It’s a fun tool that lets me see where I need to improve. I can go back, study, and learn from my mistakes.

— Louis R., Truck Team Member

I absolutely like Customer AI and the ability to practice with real-time sales simulations. Thinking on the spot is crucial for a salesperson, and a spontaneous question deserves a quick-witted answer.

— Robert H., Truck Team Member

Practis and Customer AI have been awesome! The tool has helped me sharpen my skills and the coaching has given me new ideas. I feel way more confident in the field now.

— Timothy M., Truck Team Member