Handle Every Objection, Every Home, Every Time
What This Training Is About
You'll practice the parts of the job that matter most: handling objections, talking about price, and guiding the customer to a decision.
What You'll Learn
Start the visit right, ask better questions, use the P.A.C.K. method for objections, talk about price clearly, and close the visit.
Training Details
Master These Core Skills
Start the Visit Right
Set clear expectations and begin the appointment with confidence.
Ask Better Questions
Find out what really matters before talking price.
Handle Objections
Use the P.A.C.K. method for 'other estimates,' 'talk to my spouse,' and 'not today.'
Talk About Price Clearly
Know when and how to bring up discounts or savings.
Close the Visit
Help the homeowner make a decision without pressure.
Here's What to Do Next
Why It's Worth It
What Professionals Say About Practis
Practis has helped me become a top performer!
I absolutely like Customer AI and the ability to practice with real-time sales simulations.
Practis and Customer AI have been awesome! The tool has helped me sharpen my skills.
Frequently Asked Questions
01 Can you explain the learning process in more detail?
The learning process builds confidence through practice and realistic simulation. Start by practicing scenarios, then test your skills in real-time conversations with a Customer AI. It's like talking to a real person, so you can't just read from a script! You'll get valuable feedback to improve. With practice, you'll be ready to handle any customer interaction in real life. If you fail a Scrimmage AI session, it's recommended to practice the relevant scenario a few more times and then retry the Scrimmage AI.
02 How will the AI Customer simulations help me improve my skills?
The AI Customer provides a safe and realistic environment to practice your communication and negotiation skills. You'll receive instant feedback and can refine your approach through repetition, building confidence for real-world interactions.
03 Will my peers have access to all my practice recordings?
No, Practis prioritizes your privacy and learning. Your practice recordings are kept confidential and won't be shared with your peers. However, your Accuracy Test and Scrimmage AI sessions may be reviewed by your manager(s) for performance evaluation purposes.
04 What are the requirements to use Practis?
There are no special requirements other than needing an iOS or Android device to install the Practis app.
05 I'm really busy and don't have much time for training. How can I fit Practis into my workday?
We understand that time is valuable, so Practis is designed to be flexible and fit into your busy schedule. You can practice anytime, anywhere, from your mobile device, eliminating the need to be tied to a PC or spend hours training. We recommend practicing scenarios until you feel confident, then moving on to Scrimmage AI. This allows you to make the most of your time and improve your skills even on your busiest days.
06 Need help with Practis or the training?
If you have any difficulties, questions, or other requests about the training, don't hesitate to reach out for assistance. You can contact Greg Shulman, Tanel Petrus, Lisa Ewing, Practis Support. We're here to help you succeed!
Practice in private.
Perform in public.
Give your team the confidence to win every conversation.