Scrimmage ai included
AI-Powered Sales training with Role Plays

Train. Practice. Win. Sell the Enercare Advantage Program with Confidence

About Training

This training is designed to empower you with the knowledge and skills to confidently present the Enercare Advantage™ Program and overcome common customer resistance to rental equipment. Using Practis' innovative platform, you'll build your skills through repetition, discovery-based learning, and real-time, open-ended simulations with Customer AI.

Our Goal

This training ensures all Enercare employees can effectively communicate the value of the Enercare Advantage™ Program, address common objections, and build trust during in-home consultations and customer interactions.

Outcomes

— Set a strong tone with empathetic, professional communication.
— Uncover needs through discovery questions.
— Address tough objections like “Why would I pay 3x more?” or “What if I sell my home?”
— Explain the Enercare Advantage™ Program benefits with confidence.
— Lead conversations that end in a decision.
Training Sequence
Practis followed by Scrimmage AI
Who Is This For?
All Levels Welcome
Practis App
App Store and Google Play
Have Any Questions? Email Us
Shaun Gray
Daryl Knowles
Practis Support
Hear Real Roleplays
See Q&A
Master the Art of Sales Conversations
Become a top-performing sales professional by practicing how to Connect, Consult, and Close with confidence.
What if you had the skills to overcome any customer objection?

This training is your key to unlocking unparalleled expertise in presenting the Enercare Advantage™ Program. With hands-on practice and AI-driven simulations, you’ll master every aspect of the sales conversation, from explaining features to addressing misconceptions.

For example, when a customer says, “Renting seems more expensive than buying,” you’ll respond with confidence: "I completely understand how it might seem that way initially. However, the Enercare Advantage™ Program includes your maintenance, repairs, and even filter replacements for 15 years. That can save you thousands in unexpected expenses and provide peace of mind. Plus, there’s no upfront cost, letting you keep your savings intact."

With this training, you'll gain the tools to excel in sales conversations, ensuring customers feel informed, respected, and confident in their choices.

What You'll Learn
Effective Communication
Build rapport, ask the right questions, and guide the conversation with professionalism.
Handling Objections
Practice real-world responses to lien concerns, APR confusion, cancellation questions, and more.
Explaining Program Features
Confidently walk through what's included: service, parts, maintenance, and more.
Highlighting Financial Value
Shift the conversation from “cost” to “predictable savings and no surprise repairs.”
Closing the Sale
Apply proven techniques like assumptive close to gain commitment in one visit.
Refining Sales Techniques with Customer AI
Master all 3 phases (Connect–Consult–Close) through spontaneous, high-pressure AI conversations.
YOUR PRACTIS Sales Gym
Repetition and Simulation = Sales Success
Train like a pro. Build skills. Practice objections. Close with confidence.
1

Install Practis

Follow the instructions in your invitation to set up your Practis account and begin training. The Practis app is your all-in-one learning hub, ready to help you excel in sales.

Master with Practis

Build your sales muscle by completing all assigned learning and practice materials in the Practis app. Through repetition, you'll master messaging, gain confidence, and excel in engaging and closing sales with customers.

2
3

Talk to Customer AI

Once you complete your modules, unlock Customer AI to face real sales scenarios.
💬 Handle tough questions.
🎯 Get feedback.
🚀 Get better with every round.

Hear Real Roleplay

How to Use Scrimmage AI

Follow these steps after completing assigned Practis Sets.

Complete PSET, then tap Scrimmage AI at the bottom of your screen.

1

Tap the Talk button to talk with Customer AI and get instant feedback.

2

Check the Logs tab to read your feedback and listen to recordings.

3

Need a hand getting started? Reach out  Practis Support.

Scrimmage AI Demo
Experience the Customer AI
Watch a demo of real-time sales conversations with Customer AI, then try it yourself in training.

Practis has helped me become a top performer! It's a fun tool that lets me see where I need to improve. I can go back, study, and learn from my mistakes.

— Field Representatives

I absolutely like Customer AI and the ability to practice with real-time sales simulations. Thinking on the spot is crucial for a salesperson, and a spontaneous question deserves a quick-witted answer.

— Field Representatives

Practis and Customer AI have been awesome! The tool has helped me sharpen my skills and the coaching has given me new ideas. I feel way more confident in the field now.

— Field Representatives
Q&A
You ask. We answer.
Can you explain the learning process in more detail?
How will the AI Customer simulations help me improve my skills?
Will my peers have access to all my practice recordings?
What are the requirements to use Practis?
I'm really busy and don't have much time for training. How can I fit Practis into my workday?
Need help with Practis or the training?
Patents: US 11,848,003 B2 • US 11,030,992 B2 • US 10,636,413 B2
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