Tree & Shrub: What Every New Rep Needs to Know

About Training

New to TruGreen? This training gets you ready fast—focused on Tree & Shrub, one of our most important services. You’ll learn to spot landscape issues, handle objections, and explain the service clearly.With real practice and instant feedback, you’ll build the skills—and confidence—you need to succeed in the field.

What to Expect

This isn’t passive training—you’ll be practicing and applying what you learn from day one. You’ll master essential sales tactics, test them in realistic roleplays, and receive instant, actionable feedback to improve quickly.
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The Practis App allows you to train anytime, anywhere, in a stress-free environment. You can refine your pitch, sharpen your instincts, and build confidence—so when it’s time for real customer conversations, you’ll be ready.

Training Flow

Practis Sets → Scrimmage AI

Who Is This For?

For Select New Hires

Practis App

App Store and Google Play

Have Any Questions?

Jordan Evelyn
Practis Support

Essential Sales Skills You’ll Master

Starting conversations with confidence

Guiding customers outside

Handle objections

Present TruGreen’s Tree & Shrub Value

Close with confidence

Perfect your pitch before facing real customers

Put in the Reps. See the Results

This training is built around real conversations. You’ll practice how to explain problems, overcome hesitation, and guide the customer to take action.

+9%

Sales lift for trained reps

60%

Saw sales growth after completing training

95%

Reps said practicing and Scrimmage AI best prepared them for real calls

3x faster

Speeds up sales rep readiness from hire to pitch in weeks

The TruGreen Sales Gym

Ready to Train? Here’s What to Do Next

Create Practis Account

Check your inbox (and spam) for your Practis invite. Follow the steps and download the app to start training.

Train for Tree & Shrub Conversations

Use Practis Sets to build key skills before jumping into AI roleplays.

🌳 Tree & Shrub – Mid Season Evaluation
🛡️ Tree & Shrub: Objections

Step into a Real Sales Roleplay

You’ve completed your Practis Sets! Now you can practice real customer scenarios with Jackie anytime. First, listen to this demo by Michael D., one of your peers, to see how Jackie works.

Hear More Roleplays

How to Use Scrimmage AI

Follow these steps after completing assigned Practis Sets.

Complete PSET, then tap Scrimmage AI at the bottom of your screen.

Tap the Talk button to talk with Customer AI and get instant feedback.

Check the Logs tab to read your feedback and listen to recordings.

Need a hand getting started? Reach out Practis Support.

Real Sales Roleplays from Reps Like You

Listen, learn, and try it out yourself.

It's helped me with having the right verbiage and knowing when to tell customers what. Even if they throw objections at me, it has helped me feel more confident in overcoming them. I feel I’ve gotten better at my closing pitches.

— Paul G., Learner

We put a new hire on Practis for one week. The next week, she closed 3x more sales than the average new hire. When I want better results, I put reps on Practis.

— Ugo O., Branch Sales Manager